To perform security guard duties well and excel professionally the skill set required is not limited to physical vigilance and agility but also expands to involve interpersonal skills and technical proficiency. All of these security guard skills are necessary in ensuring safety and peace of mind of clients in the ever increasing uncertainty of the world.
Security guards have the responsibility of ensuring safety and security of people and their assets. As a security guard, you can work at security companies, banks, museums, hospitals, office buildings, clubs, stores, and other licensed venues. Through time the traditional role of a security guard has evolved as have the threats and security concerns.
Having an SIA Licence is mandatory to work as a security guard in the UK. Along with a valid licence there are a multitude of skills that can help them in doing their job efficiently. We have compiled a list of all these essential skills that are required for the crucial task of maintaining an environment of safety.
1. Observational Acuity:
Being observant helps in paying attention to details which is a critical skill to have as a security guard. Having the capacity to detect unusual conduct, suspicious actions, or changes in the surroundings can help prevent security concerns from escalating.
Being acutely aware of your surroundings as a security guard helps you to identify even the smallest changes and irregularities that can lead up to potential threats if gone unnoticed. This ability is undoubtedly developed via training and experience, allowing people to evaluate circumstances swiftly and accurately.
2. Communication Skills:
Effective communication is an essential necessity for security personnel as they are supposed to convey any problems or events to their superiors, law enforcement, or other relevant parties. Having great verbal and written communication skills helps to guarantee that operations run well, especially in high-pressure circumstances.
Passive monitoring or patrolling is not enough as they have to actively listen and respond according to various situations. Security guards frequently contact the general public which is why clear and concise communication is essential for delivering accurate and authentic information especially in case of emergencies and security breaches.
3. Physical Fitness:
Working as a security guard is an extremely physically demanding as well as mentally challenging job. It requires agility, stamina and physical prowess. Having to stand for long periods of time, patrol broad areas on foot, engage in physical altercations for confrontation or respond swiftly to crises is a part of daily routine for a security guard.
Security guards that are physically fit are better able to endure the physical challenges of their job such as handling conflicts, chasing suspects, and aiding with evacuation procedures to name a few. Furthermore, maintaining stamina allows them to be aware and attentive during their shifts, particularly during lengthy hours or nocturnal tasks.
Also Read: What is the difference between security guard and door supervisor?
4. Critical Thinking:
Critical thinking is one of the most vital security guard skills as well. Security guards must be able to think quickly and solve problems in real time. Time is of the essence when it comes to working as a security personnel. Quick and effective decision-making may save lives, whether it’s de-escalating a difficult situation, selecting the best course of action in a fire, or finding the source of an alert.
Critical thinking enables security guards to identify dangers, manage unexpected events, and use their expertise in innovative ways to successfully avert danger. Cultivating strong problem solving skills not only contributes to accurate risk assessment, leading to weighing the pros and cons thereby, ultimately acting upon prioritizing security and safety.
5. Conflict Resolution:
Security guards frequently face contentious circumstances, whether dealing with disruptive individuals or resolving conflicts. Strong conflict resolution skills enable guards to settle tensions amicably, reducing the chance of physical altercations.
This is where the need for being well equipped with powerful interpersonal skills arise. A security guard who can stay calm and controlled under pressure is more likely to use negotiation, verbal persuasion, empathy and diplomacy to keep problems under control and will never choose to resort to being physically assertive.
6. Technological Proficiency:
As contemporary security becomes more reliant on technology, security guards must be skilled in operating security equipment such as CCTV, alarm systems, and access control software. Familiarity with communication equipment like radios and cell phones is also required. Guards that are technologically proficient can respond more effectively and make better use of the instruments at their disposal for protections and security of assets.
Also Read: 7 Essential CCTV Operator Skills Before You Get SIA CCTV Licence
7. Knowledge of Legal Regulations:
A qualified security guard should have a full awareness of security protocols, emergency procedures, and any legal regulations. They may need to make use of all this information on a day to day basis whether to manage various sorts of situations, or how to legitimately detain suspects, and even when to contact law authorities.
Familiarity with local laws and organizational standards ensures that security guards act legally while safeguarding people and property. Staying updated on the changes is vital and constant training and keeping a valid SIA Licence ensures compliance with legal regulations.
8. Customer Service Skills:
Security guards are frequently the initial point of contact for employees, visitors, and customers at a business or event. Friendly tone, along with competent customer service abilities, contributes to a pleasant environment while ensuring safety.
A security guard who can give support and clear information while executing their job provides a favorable experience for individuals with whom they engage, which makes customer service an essential part of overall security guard skills. Gaining the trust of the people they protect is favorable for a security guard as it will lead to cooperation if needed in moments of crises.
9. Teamwork & Collaboration:
In many circumstances, security guards have to collaborate with other security staff, police enforcement, or emergency services. The capacity to interact and work in a team environment helps with running operations smoothly, especially during large-scale events or complicated catastrophes.
Thus fostering the spirit of teamwork also helps in achieving comprehensive and complete security. Relying on other team members of the security and working towards a common goal helps in developing trust and collaboration to share crucial information efficiently and effectively in high risk situations.
Also Read: 4 Benefits of Having a Licence for Security Guards in the UK
10. Integrity and Ethics:
Trustworthiness and ethical behavior may not exactly be part of security guard skills but they are essential qualities to have. Following a strict code of conduct is the core of choosing to be in the private security industry. Frequently, they are tasked with protecting valuable assets, sensitive information, and people’s safety.
Security guards must display honesty and integrity in all of their tasks, never abusing their position or jeopardizing the safety of people they guard. Many clients perform rigorous background checks to guarantee that security personnel adhere to these ethical requirements.
Reach Out To Agile Security Training
If you are thinking about working as a security guard in the UK then you can contact Agile Security Training to get the essential training required to apply for an SIA Licence.
Even if you are already working and your licence is nearing expiration then we offer top up/ upskilling courses as well. In addition to that all of our courses include a FREE first aid certification which is necessary for acquiring an SIA licence.
Enroll yourself and train with the best!
